Privacy Policy

This Privacy Policy explains how ACVDSWA (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from https://www.acvdswa.com(the “Site”).

1. Who We Are

ACVDSWA is an independent online retail store operating in the United States.

Contact Information:

Email: help@acvdswa.com

Phone: +1 346-979-8214

Business Address: 12424 Steeple Way Blvd Apt 112, Houston, TX 77065, United States

2. Personal Information We Collect

When you visit the Site, place an order, create an account, or contact us, we may collect certain information, including:

Identity and Contact Information: name, email address, phone number, billing address, shipping address
Order Information: products purchased, order details, payment status, return or refund requests
Payment Information: payment details are processed securely by third-party payment providers; we do not store full card numbers
Device and Usage Data: IP address, browser type, device information, pages viewed, time spent on pages, and interactions with the Site
Communications: messages you send to us, such as customer support inquiries

3. How We Use Your Information

We use your personal information to:

Process and fulfill orders, including payment confirmation, shipping, and order updates
Provide customer support and respond to inquiries
Prevent fraud and enhance the security of our Site
Improve our products, services, and overall website experience
Send service-related communications such as order confirmations, shipping notifications, and policy updates
Send marketing communications only when permitted by law (you may opt out at any time)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Site, remember user preferences, and understand how visitors interact with our website. You can manage or disable cookies through your browser settings; however, some Site features may not function properly if cookies are disabled.

5. Sharing Your Information

We may share your personal information with trusted third-party service providers only when necessary to operate our business, including:

Payment processors (to process transactions securely)
Shipping and logistics partners (to deliver orders and provide tracking information)
Website hosting and analytics providers (to maintain and improve the Site)
Customer support tools (to assist with inquiries and service requests)

We do not sell your personal information.

6. International Processing

Your information may be processed in countries where we or our service providers operate. We take reasonable steps to ensure that personal data is protected and handled in accordance with this Privacy Policy.

7. Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. We retain personal data only for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, and resolve disputes.

8. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of certain personal information, where legally applicable
Opt out of marketing emails at any time by using the unsubscribe link or contacting us directly

To submit a request, please contact us at help@acvdswa.com

9. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.