Shipping Policy

Thank you for visiting and shopping at https://www.acvdswa.com. The following information outlines our shipping process, delivery timeframes, and related policies.

Order Processing Time

All orders undergo order verification, quality checks, and packaging before shipment. Orders are typically processed and dispatched within 1–3 business days after payment confirmation.

During periods of high order volume or holidays, processing times may be slightly extended. If there is a significant delay in shipping your order, we will notify you via email.

Shipping Time

Shipping time refers to the duration it takes for an order to travel from our fulfillment center to the delivery address after dispatch.

Estimated Delivery Times are as follows:

  • Standard Shipping: 5–9 business days

  • Expedited Shipping: 3–4 business days

Delivery times may vary depending on destination, carrier conditions, weather, customs clearance, or other factors beyond our control.

Shipping Rates

We currently ship to customers in the United States, Canada, Australia, and selected international destinations.

  • Free Standard Shipping: Orders of USD $60.00 and above

  • Standard Shipping: USD $10.00 for orders between USD $0.00 and USD $59.99

  • Expedited Shipping: USD $15.00

All applicable shipping fees are calculated and clearly displayed at checkout before payment is completed.

Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email containing a tracking number. Tracking information is typically available within 24 hours after dispatch.

Shipping Issues and Damaged Items

While we work closely with our shipping partners to ensure timely delivery, delays may occasionally occur. If your order arrives damaged or experiences a shipping issue, please contact our customer support team at help@acvdswa.com within 48 hours of delivery.

Please retain all original packaging and damaged items until the issue has been reviewed. Our support team will assist you in resolving the matter in accordance with our policies.

Contact Information

If you have any questions regarding shipping or delivery, please contact us using the information below:

Customer Support Email: help@acvdswa.com

Phone Number: +1 346-979-8214

Business Address: 12424 Steeple Way Blvd Apt 112, Houston, TX 77065, United States